Cancellation Policy
Order Cancellation
At Lamia Italiana, we strive to provide a seamless shopping experience. If you wish to cancel your order, please note the following:
- Cancellation Timeframe: Orders can be cancelled within 24 hours of placement. After this period, the order may have entered processing and cannot be cancelled.
- Cancellation Process: To cancel an order, please contact our customer support team immediately at [lamiaitalianainfo@gmail.com/7973437973]. Provide your order number for faster assistance.
- Refund Policy: If the cancellation is within the permitted timeframe, a full refund will be issued to the original payment method.
Pre-Shipment Cancellation
In the event that your order has not yet been shipped, we’ll do our best to accommodate your cancellation request. However, please understand that our fulfillment process is rapid to ensure timely delivery. Reach out to our customer support team at the earliest to check the status of your order.
Post-Shipment Cancellation
Once an order has been shipped, it cannot be cancelled. In this scenario, we encourage you to utilize our hassle-free return process upon receiving the order. Visit our Returns & Exchanges page for detailed instructions on initiating a return.
Contact Us
For any cancellation-related inquiries or assistance, please contact our customer support team via email at lamiaitalianainfo@gmail.com or call us at 7973437973. Our team is available during our business hours to assist you promptly.
Note: Lamia Italiana reserves the right to modify its cancellation policy at any time. Please refer to this page for the most updated information.
